I have been with this agency for close to 10 years and have known of them for close to 20 years. These are the people you want in your corner when you need your insurance to come save the day. Local honest good people.
Farmers is Great as well. Since I have been a customer here I have had several needs come up. From having my cars towed to a shop, windshield replacements, hail damage to my roof and water damage in my house. Always shocked by the ease at which they just handle it. Never met a shady adjuster from Farmers.
Once when it iced over I slid into another car at about 2 mph. I gave the guy and my info and told him to call Ross Gray. He was so impressed he later called to thank me because they had taken care of everything he needed without question.
If you wonder where the locals go for insurance. This is it and it's for good reasons.
I would have to say this is this place to go for insurance they have great customer service so friendly and always happy to help. They are very easy to deal with. We need more companies like this in Austin!
This is it!! They have been the same people in same location for something like 30 years. I have shopped rates and coverage many times. Have NEVER found better rates for equal coverage anywhere. I have complete faith my insurance needs are met and I am not paying more than would be with gutted coverage somewhere else. Insurance is complicated. They have the experience and knowledge to guide you.
So far everything is going good
I have been with them for over 10 years. Great service friendly. I know agents by name. They are available by phone or email. They get right back to me. They are sensitive to my needs.
We are committed to providing clients with the highest quality insurance plans available combined with some of the lowest possible rates. Whether you are shopping for auto insurance, home insurance, life or business insurance, we can help you obtain the best coverage available with the lowest rate possible.
All of us at Ross Gray Insurance Agency, Inc truly value the long term relationship with our clients, and are proud to give families, individuals and businesses the personal attention required when it matters most. When claims arise, we realize that it can be very stressful and will do everything possible to assure timely and complete recovery.