About Us - Ross Gray Insurance Agency, Inc

About Us

As your multi-generational family-owned Farmers agency, we provide insurance for personal and business clients. We specialize in auto insurance, home insurance, recreational insurance, business insurance, life insurance, health insurance, financial solutions and more. Our agency focuses on providing outstanding customer service and making sure our client is educated on coverage options that best fit their needs.

Renee Gray - Accountant/HR Manager

Customer Service -
Renee loves every animal on the planet (except scorpions) and is an Aurora Borealis enthusiast. She has been romantically linked to our agency owner (Ross Gray) since 1974! Together they have an amazing son (Dylan, who also works here) and Jaime, her beautiful daughter-in-law.
Her hobbies include music, star gazing, and roller skating. Stop by the office and say hi!

James Harkins - Commercial Specialist

Commercial Insurance

Dylan Gray - Agency Producer

Home and Auto

Dylan is a 3rd-generation Farmers Insurance Agent with 5 years of experience, specializing in Home, Auto, & Life Insurance coverage. He's also just about as "Austin" as a native Austinite gets... A lover of live music, good tacos, better BBQ, greenbelt views, weekends on the lake, and everything else that makes this city great! Dylan's also had the good fortune of recently marrying the love of his life, Jaime Gray. Together, they have purchased a home in South Austin and are BEYOND excited to begin their married lives in the same neighborhood they grew up in :) His hobbies include singing and playing piano in his band, "Hidden Empires", as well as avidly following his favorite professional sports team, the Boston Celtics.

Celeste Rodriguez - Customer Service Representativ

Home and Auto

David W. Crump - Sales Representative

David is the office specialist for Health Insurance. He also handles personal and business insurance across a wide range.

With his 22 years of Insurance experience, David has the knowledge to accommodate your specific insurance needs. His hobbies include coin collecting, Singing, and organic gardening . A fun fact about David is that he has a very low pitched and rare Basso Profundo singing voice. David is married with three grown sons (John Cray, Michael & Robert) and two godchildren (Arianna & Caleb). David's wife, Rosanne, is an avid rose gardener.

Kathleen "Kat" Rangel - Office Manager

Kat is focused on personal auto and home insurance.

Kathleen was born and raised in El Paso but made Austin her home in 1988. She is married with four children. She has been in the insurance business for 20 years and has worked in our agency for 17 of those years.
Her favorite part about working here is looking at real estate listings when a customer is in the process of purchasing a new home. She finds it exciting when a customer is purchasing a new home because she's able to be a part of their major investment by making sure it is covered properly.

Kathleen's hobbies include her grandchildren. She spends every minute she can watching them learn and grow and become their own person... even if sometimes that is just by catching up on facebook.

Ross K. Gray - Agent

Ross is our agency owner. He also handles personal and business insurance across a wide range.

Ross has 40 years experience in the insurance industry. As a native Texan, he has called Austin home since 1974. He is married and has a son, Dylan, who also works in our agency. His wife of 37 years ,Renee, is his world and works in the agency as well. Ross enjoys golf, watching football, boating, and of course, Texas BBQ. A fun fact about Ross is that he knows how to ride a unicycle! His favorite part about being an insurance agent is being able to provide great coverage and customer service to his community and knowing he has a fundamental role in protecting their lives and assets.